Frequently Asked Questions (FAQ)

What is Adlerian psychology?

The psychological theory developed by Alfred Adler, upon which PEP bases its parenting classes. This same approach to raising children is used by thousands of parenting education programs in the U.S. and around the world. To learn more, read Our Approach.

Do parenting classes work?

Yes. Research clearly shows that investing the time in parenting education pays off immediately and as children grow. Refer to The Research and Why PEP.

How do I register?

All registration is set up to take place online using a credit card. Visit https://pepparentonline.org to see all available online and in-person programs. If that is not possible for you, please call the PEP office at 301-929-8824. You may also send a check to PEP at 10100 Connecticut Avenue, Kensington, MD 20895. 

Who are your class instructors?

We call them “leaders,” because our educational model is peer empowerment. Our class leaders are parents who have taken the series of core classes and then completed an extensive leader training program.

Is PEP affiliated with the locations where classes are held?

No. We lease space from a variety of organizations such as schools, churches, synagogues and other nonprofits.

I missed the first week of class. Can I still register?

Yes, you can still register after Week 1 of a multi-week class. There will be no registrations after Week 2. For our shorter courses (2-4 weeks) you cannot join a class after the first week.

I’m going to have to miss a class meeting. Is there any way to make it up?

You can make up a missed class by attending the same one at another time/location (if available) or you may contact your class leaders by email or phone to get the material you missed. Extensive handouts and textbook reading also cover much of the material. You may also attend up to two missed classes in the next session; call the office first to make sure there is space available. You may not make up a missed class from a 2 or 3 day intensive class or a workshop.

Will PEP offer this same class in the same location next session?

Not necessarily. We typically offer all of our core classes each session in Kensington (except for PEP III: Empowering Yourself and Others, which is offered occasionally), but other locations vary based on demand.

If I register and then realize that I can’t take the class, may I receive a refund?

If you cancel at least 48 hours in advance of the first meeting of a core class, you will receive a refund minus a $15 administrative fee per person per class. Withdrawals after the first meeting, but before the second, will receive a 75 percent tuition refund. There are no refunds after the second class meeting. Refer to PEP’s Policies for information on refunds for shorter courses and workshops.

Can my spouse and I pay one registration and alternate attendance?

No. It is important not only to you as an individual but also to the dynamics of the group that you, as the registered class participant, attend each class. The material presented each week builds on information from previous weeks.

How do I know if my class is canceled due to weather?

Check the slider at the top of our Home page for updates on class closings due to weather. You can also call the office at 301-929-8824 up until 5pm.  

weather policies by state

Does PEP offer classes or provide materials in Spanish?

PEP currently publishes resources and teaches only in English, due to resource limitations. However, we do know of materials published in Spanish that are based on the same approach to child development and parenting. They are:

What is PEP’s privacy policy?

PEP does not sell, trade, exchange or otherwise make available any personally identifiable information to any other company or organization.

Parent Encouragement Program
10100 Connecticut Ave.
Kensington, MD 20895
301-929-8824
office@PEPparent.org

© COPYRIGHT 2019 PEP. ALL RIGHTS RESERVED.